Wednesday, August 3, 2011

Dorra Slimming Review

I bought a groupon deal lately for a so called 'full treatment' from Dorra Slimming which advertised heavily on the radio and claimed to be the slimming expert for the lower body.

My appointment was in Mid Valley at the boulevard. I was arriving on time for my appt at 7pm. The sales staff immediately asked for my IC for registration. Is kinda making me feel uncomfortable why would they need my IC for? Anyway after a quick 'check-in'. I was weighed, filled up a form, and waiting for their sales speech to begin.

It started off by a young sales rep explained on the treatment how is it difference from other slimming centers. Half way thru another older lady came in to the room and claimed herself is a nutritionist to advice on the meal plan.

After that the 'nutritionist' checking on my diet history, explaining how fat would be accumulated bla bla bla and it took up to almost 2 hours long for the whole conversation. In actual fact, she turned to be a hardcore sales rep. It was such a desperate attempt, they keep persuade me to sign up for the full course for rm7500. I felt so repulsed, and immediately didn't want to purchase anything. I mentioned I just wanted to try the coupon- at least give the consumer a chance to experience what you advertised. The sales rep said, not everything is included, even though the coupon had referred to a full package. The management still reserves the right on the terms & condition. After all, the trial pack is just a gel to apply on my skin and with a roller to roll on few parts. While doing the trial, she kept pushing for the rm500 membership with a package of 10 treatments. So i agreed for that package. Later, she took a pic after she did on one thigh, asking me to spot the difference. Honestly there's no difference on both thighs but she kept saying the result is fantastic.

After that, I was taken back to the sales 'torture' room, and the door was closed. Again, I was subjected to seeing the same photographs. At this stage my thighs were absolutely burning and I was so uncomfortable. She again tried to sell me the package, starts from rm7500 down to rm2500. Each time when she stepped out, she would come back with a better deal. but I was just not interested, as I was really wanted to see result first before I convinced. She realized she couldn't sell me anything, even bringing the package down to a '500 deposit' & rm1100 package for 10 courses. Honestly I'm not stupid enough to be tricked again by all the sweet talk. Although I'm interested to find out if this really work for me. The entire Dorra experience was so extremely off putting. So beware, they hv new sales tactics now.

The result of the treatment- My thighs were red for the day, and I felt uncomfortable wearing a dress. By the next morning, I felt my thighs were smoother. But after a couple of days my thighs went back to their original state.

My conclusion- If you sign up with a package you will lose weight because you will be constantly criticized about your appearance by the sales rep and someone is eye watching your diet. Imaging you'll have to jot down what you eat for the day and at what time. If you're able to follow this thru, trust me. Gym would work double foe you with on Rm150 per month on your membership not some what rm7500 pqckage on non-guaranteed basis. Nothing would lady forever. And once you stop the treatments, you will return to your normal size again.
Be prepared to be subjected to a veryyy lonnnggg winded sales pitch and not so smart 'sweet talk'!

Learnings:
1. Not every groupon deal is a good deal and worth ur time to attend.
2. Be prepared for the long hour sales speech
3. Be firmed, do not bring cash or credit card during ur first visit. They even checking on what credit card you're holding and even asking what ATM card you have. So be careful!!
4. Don't be trapped. They will start convince you to sign up on during your first visit for the best price. It is not!
5. Don't get brainwashed. Once they know your credit card merchant, they will convince you to sign now n pay later with 0% installment for up to 36months!!! Aren't they crazieeee?!!?!

Be wise. Money is in ur hand nit theirs ;)

92 comments:

  1. May I ask whether you continue the treatments from the Rm500 memebership? Or did you insist that they return your money? Or did you report this to consumer tribunal court? I am a victim as well.

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    Replies
    1. Hi Blogger+anonymous...
      I really want to know about this matter..I am a victim as well..Probably we can unite n fight againts them so that avoiding more people to be their victims...please help me..
      -miss i&s-

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    2. Me too been cheated by dorra consultant. I already make police report n proceed to the CASE to pursue my case. U must do the same. We hv to fight for our right. I believe other customer face this problem. U all don be stupid n let them earn our money. CASE located at Ghim Moh. Pls help me cos I need more bullet to shoot them.

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    3. Slimming Sanctuary service is not as promising as compare with the first sign up. They just want your money and when they have more and more clients, they will not not attend to you and just feel that you appointment is ignoring. The place / room for treatment is not as expecting as when you saw in their flyers and advertisement. There is also kind of smell from the room that cannot make you relax. Kind of smelly thingy from the unwashed cloth. Gosh!!! So why waste your money on this kind of center ? Cheater and liars when come to consultation.

      Delete
  2. I had a very similar experience =( but I was not firm enough and conned RM500 for their cream.. well, still using and trying out, not sure if it works.. but they really HARD SELL!!

    ReplyDelete
    Replies
    1. Since our money has gone to their bank, guess we have no other choice BUT be extra careful when you buying any slimming deals out from group deals websites. Use it with a cling firm, that can speed up the process of getting SWEAT ;)

      Try my latest discovery of diet plan which I just added in my blog, good luck!

      Delete
  3. Exactly the same thing happened to me, I was adamant that I wasn't going to spend anymore than the original 500rm and just use up my 6 visits, then after getting the hard sell every visit I finally gave in and handed over another 500rm, I'd nearly been asleep after been roasted for 30 mins and was all disorientated, I was soooooo mad withi myself! Too pushy and manipulative that kind of practice is illegal back home in UK, I'm not used to it

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  4. Day 1
    I had an appointment with Dorra Slimming Centre at Woodlands Civic Centre Level 4 on the 3rd June 2012.
    The consultant who attended to me was Ms Sherry Toh. I was told to go for consultation and she elaborated about the products and payment scheme to me. It took atleast an hour for the consultation to end.
    I told her that I wanted to try the complimentary (attached leaflet) first and would consider paying up for the full slimming course only if it's effective. She tried to persuade me into buying another item (product name: Bye Bye fat) which cost me $350.00. I wasn't convinced that it would show instant results from just one treatment and so i rejected the offer.
    I raised a few queries with the consultant about the charges. She calculated 30 treatments based on the promotion rate, it'd cost about $3K ++. I told her that it was too pricey. She persuaded me further and cut down the course to 5 + 5 treatments which cost $1750.00. I was told that it could be paid by installment. She then asked me for my credit card but I didn't have one and wasn't qualified to apply for it. I only own a DBS debit card. I am fully aware that there are no such scheme for debit cards but she said that she will arrange for my debit card to convert into credit card mode so that I could settle the monthly installment payment with the bank. I have never heard of such scheme but she said that Dorra Slimming Centre would be able to do that. Being convinced by what she said, I handed over my DBS debit card to her.
    I was delighted with her service though but didn't expect her to cheat me out of my money. I wasn't sure if it would affect my savings so i double confirmed with her again before she zapped my card. She guaranteed me that my money will be returned to my debit card and I will receive the credit card from the bank to cover my monthly installment plan. Without reading through the terms and conditions, I signed the confirmation and agreement (attached) because I trusted her. Immediately, she just zapped $1070.00 from my card without explaining the terms and conditions of the company's policy to me. Before I even signed the payment receipt, I re-confirmed with her regarding the installment plan and she told me not to worry. I did told her to give me a call once it's done but sadly, she didn't. I called her a few times but to no response.
    After the agreement, I proceeded with the programme. I was quite surprised that it took only 20 minutes for the tummy treatment. During the discussion, she did mentioned that the treatment will take about 45 minutes. I wondered why it took just a shortwhile so I asked her and she said that the course can only proceed once the bank have approved me with my credit card. I wasn't informed about this earlier and was disappointed by her service. I got even more upset when i found out from the bank that there were no such scheme as stated by Ms Sharry Toh.

    ReplyDelete
    Replies
    1. They quoted me 7k for the same treatment. I rejected.

      Delete
  5. Day 2
    On 4th June 2012, I called DBS Bank to clarify about the debit to credit card scheme. The bank officer told me that there were no such scheme. I told the bank officer to hold the transaction but she was unable to do it. She suggested me to go to the merchant to make the void transaction within 10 days. The bank officer advised me to lodge a complaint to CASE (Consumer Association of Singapore) if the merchant refuse to do so. I did called Ms Sherry Toh to meet up with her personally to talk about this issue. I mentioned to her on the phone that there were no such scheme and she proposed me to go for other alternatives instead of a refund. When i turned down her proposal, she then got her supervisor to assist me. The latter then said the same thing to me and that she'll help me check other banks for the installment plan. I expected her to return my calls the next day(5th June) but I didn't receive any calls/msgs from her.

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  6. Day 3
    On 5th June 2012, I called the centre a few times to speak to Ms Sherry Toh but she was to no avail. I managed to get through her after a few attempts. I forewarned her that if she doesn't void my transaction, i will not hesitate to take actions against her. Around 3pm+, my husband and I went down to see her and talked things out nicely. I demanded for my money back but still, they insisted on me getting another package for exchange instead.
    Without hesitation, my husband got frustrated and he called the police to investigate into this matter. The police officer then told me to bring this up to CASE (Consumer Associations of Singapore).

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  7. Anyone who been cheated from Dorra slimming centre, please make lodge report to police station ASAP. I m one of the victim. I need few victiim, to help me to prove to the law. We hv been cheated by them. Let the law take action against them. Please please ur cooperation much appreciated. Thanks

    ReplyDelete
    Replies
    1. Hey I am also a victim as well... I am thinking of taking law action against them through CASE. Have you reported your case already?

      Delete
    2. I was checking on Dorra via website cos I intended to go and sign up for the slimming session as advertised over the radio so frequently...
      God, am I lucky that I came upon this forum and thanks alot for pouring out all the dirty tactics Dorra used to make customers signed for the session.
      After reading all these, I will DEFINITELY NOT VISIT DORRA.

      Delete
    3. I just became a victim. I have turned down their offer but she insisted on the first trial session. After I undressed and her friend was about to start the machine, she said she need to apply the blue gel which cost $300 per tube. She insisted that I signed up the package because she opened the capsule already. I did not want but she took my bag and took out all the things from my bag. She opened my wallet but I snatched it from her and said I only have debit card. She said 'oso can' quickly dash off with my card and swipe. Finally they forced me to sign up.

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  8. Who are the victim pls call me 84907076 sharon

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  9. Dorra consultants are stupid n idiot. U make ur boss rich. U risk ur life by cheating ppl money. GOD is great n u will get the consequence. Ur life will be in danger n those ppl will take revenge. Be careful!!!. Cheating is Sinful. Ur Buddha will punish u or ur family member. Ur boss laugh and happy because he/she make money. U think ur boss ever think of ur welfare? U all v v stupid. Admit ur mistake b4 ur life in danger. If u didnt believe God, u can risk ur life there. Keep up ur stupidity. U think cheating can make u rich??

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  10. I’m a victim myself. Got few burnt scars on my stomach during the 1st session and went back to get a refund but they claimed their treatment will never burn me and it was scars left by myself. what a shit. When i made a big fuss, their superivor Sharon Au threatened to call security.They conned a package of $300 odds from me. Never try there. They are seriously hardcore sales assistants. and the scars are still visible after 1 year (July 2011)

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  11. i did experience this kind of terrible service as well!!!!!! it is glad to read your post here!!! so now i wouldn't b cheated again n pay for the treatment!!!lost RM100 rather than lost RM3,000++

    ReplyDelete
    Replies
    1. Did they still call u?

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    2. I paid RM100 for the first payment, then after that the next visit I need to pay another RM400... how you "escape" from them?

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  12. Can anyone advertise this bad news at Facebook or any blog to aware those ladies out there who intend to go for slimming at DORRA SLIMMING Centre.

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  13. I'm the victim of this too, but luckily my friend told me go report to the tribunal consumer court and nccc malaysia which you can find alot information from their website. actually the tribunal court already receive alot similar cases from Dorra. I only went for one treatment and the balance money they finally refund 90% money back to me after i bring this up to the court. ladies if you want get your money back, dont take any treatment anymore and bring it up to the court directly, what you only need to do is inform them you wanna refund but they sure told you that the money paid cannot be refund. The receipt you must keep it as evidence and try to get as much evidence as you could. Alot well known center like London,New York Skin is under their company too. What i complain is they misleading their customer for the paying methods. And I heard some get refund after the treatment they do is not effective and they bring it up to the court too.

    ReplyDelete
    Replies
    1. What did you write under the claim??

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  14. Dear fabulatecious and other victims above, i was a victim as well. However i fight every bit that i can, trying to find out all the tactics and persuation that the dorra beauty consultants have done to me and my friend who went together. We tried seeking help from to tribunal and we won the case and got back our money. Please do not be afraid of them. You did not agree at yourown free will, you were indirectly forced to sign up a package worth rm500. Seek government tribunal's help. Help is always on your way! Stand up for your rights!

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    Replies
    1. Hi, i am also going for hearing in court in October 2012... can anyone help me become witness? Pls email me at fightdorra@gmail.com. Thanks!!

      Delete
  15. i am d victim as well. sorta being forced to sign RM3500 package.. don't know why I didn't make up any fuss about it which was totally out of my character... kinda like under spell. When I called them up to terminate the transaction on that day itself, they refused to do so...=.=
    What should I report to the police?

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  16. My advice to All victim, go to Tribunal Court located at havelock Road (chinatown). If u think that u have been cheated, take action against them. Dorra make money by cheating new customer. If u need help, I can guide you. Give me ur hp no. N name. I will call u.

    ReplyDelete
    Replies
    1. Hi I'm a victim as well. I'm having the case tomorrow and very worried about the things they would say to defense themselves. Possible u can enlighten me.

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    2. Pls help me cheated by them for 17k sgd.
      Pls call me 92472245
      Ker

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    3. Hi kerine, I'm a victim of dorra too and I'm from Malaysia. I got cheated by RM2900 and I would like to get a refund from them. I tried and called you just now but somehow the line was disconnected. Can i know on what grounds you used to get a refund from them? Did you bring it to CASE? I'm totally freak out now cause it's a rather big amount to me. I can't sleep well everyday. Lol. How should I prepare myself to ensure that I can get the refund from them successfully? Your reply would be much appreciated. Hope to hear from you soon. Thanks!

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    4. If u really want to know kerine problem, call Sharon. She knows her problem well.

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    5. hi pls call me at 97679770. I am a victim as well from lot 1 branch. very much appreciated if can call me ASAP coz mine only signed up for 5 days.

      Delete
  17. Malaysia victim, go to tribunal consumer court or nccc. Take action against them...give more evidence. Definitely, they will refund back your money.

    ReplyDelete
    Replies
    1. What kind of evidence that we can give?

      Delete
  18. Don't believe their promotion free treatment... U regret if u sign their package. Product from Malaysia not from France. They do hard selling tactics. Read all the bad comments in the forum abt dorra slimming.

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  19. Kpd semua perdengar radio 94.2 ...promosi dorra pelangsingan percuma. Sy adalah mangsa yg telah ditipu oleh dorra. Mereka ingin menipu customers yg belum pernah kesana. Jgn bawa kad credit anda. Jgn sign packagenye. Klau anda nak TAHU selanjutnya, baca forum Dorra slimming. Ramai customers telah ditipu. Anda akan mengesal dan sakit hati.

    ReplyDelete
    Replies
    1. Radio tk sepatutnya tolong dorra slimming untuk tarik pelanggan untuk diperdaya.Kesemua mereka adalah cina,dan melayu senang2 tarik bangsa sendiri untuk diperdayakn oleh bangsa laen.Sungguh kecewa

      Delete
    2. Kesian makcik2 yg berbadan gemuk. Radio harus siasat tntg produk dorra. Bnyk customers telah ditipu. Produk yg radio promosi adalah tak benar. Wang habis beribu2, badan tetap sama. Radio tlg berhenti promosi dorra. Nanti bnyk mangsa2 dorra prgi tribunal court buat aduan. Lagi bnyk customer ditpu, business jadi maju. Dorra akan buka lagi cawangan baru.

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    3. Nak tanya?Dah ramai orang kena tipu dan jadi mangsa, mengapa DORRA masih boleh beroperasi?Dorang tak kena tutup kedai ke?

      Delete
  20. thanx, AnonymousOctober 13, 2012 9:37 AM


    i went to the tribunal...
    there'll be a hearing next week.
    some woman from dorra called me up and noted that she wanted to settle off court if possible.
    They even email me their proposed statement as below:


    We refer to our tele-conversation on XXX.
    We understood that you are requesting for a request due to the dissatisfaction of the whole service given, please be informed that we agreeable to the refund

    based on the following deductions:-


    (i) RM 185 – being the 5% of cancellation fees pursuant to the S17 Consumer Protection Act 1999

    - we refer to the Package Acknowledgement Form dated XXXX of which your goodself have acknowledged, we realized that you have agreed to the package of 10 sessions of Bye Bye Fat Treatment

    & 10 sessions of Body Shaping Treatment for the sum of RM3700.00. Therefore, in the event you wish to cancel this future service contract, the trader is entitled for a 5% of cancellation fees.

    (ii) RM270 – One Box of Dorra Essence Drink taken.

    (iiI) RM111 – 3% of bank charges


    In conclusion, we will refund you the total sum of RM3134.00 whereby a Settlement Agreement will be signed by both parties confirming this settlement and we will proceed with the cheque thereafter..
    ____________

    as for the item (ii), they never informed me tat it's included in d package and i thought it was free gift.

    I'm not happy with the proposal at all. SHould i ignore them and just proceed with the hearing?


    Hope to hear from you soon.

    ReplyDelete
    Replies
    1. Hi, I would suggest you to voice out to them about your unhappiness with the proposal and propose what you would like to have and see how they respond. If they are willing to agree with your terms then you can tell the court it has already been settled. Then you do not need to proceed with your hearing.

      Delete
    2. Dear AnonymousDecember 6, 2012 2:34 AM,

      thanks^^

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    3. Hi... Can i ask how long they take to settle ur case? And which branch u went?

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    4. May I know how to lodge the report? In fact, we are the one who signed on the paper, it's like I don't find a very useful point for me to lodge the report.

      Another issue, I've agreed to make the payment via installment, can we just straight away call the bank to stop the payment?

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    5. Pearly, I agree with you. What should we do?

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    6. Pearly, based on my experience, the merchant can do the void transaction but they purposely make our life difficult. If u call the bank to stop the payment, the answer to u is to call the merchant to do the voiding then the bank can stop the payment.

      Delete
  21. Thank you for writing this post and also to all who commented. Saw a Groupon deal and was tempted but after reading what yuo guys had to say, it is a definite NO.

    ReplyDelete
  22. Hi.. Im also one of the victim too.. Currently i already lodge a report at nccc and tribunal tuntutan pengguna malaysia.. The dorra slimming consultant name vinnie and branch manager mei yee insist they are right and didnt force the customer to sign up for the package

    ReplyDelete
    Replies
    1. Then what happened? did u get back ur money?

      Delete
  23. Uh Oh... i just got trapper with the RM500 membership package thingy. I have signed up for the 6-mths installment.
    May I know does the "whole life membership" status stand still? do the members really get complimentary birthday slimming every year? because as I recall, I didn't sign on any membership documents, and also, there isn't any T&C given/shown to the customers to show the benefits of the members.

    ReplyDelete
    Replies
    1. Trust my words, whatever promises that they mentioned to U are All Bullshit. They interested ur money only. Once they close deal, they f@@k care ur problem.

      Delete
  24. i just got cheated to for RM2.9k!! One of the fellow told me that the RM18 included all kinds of treatment at first, then she says my consultant will talked to me. The consultant says that if I didnt buy the package, then she will only do the Hammer thingy without the aero infrared spa.She says can pay by installments but I dont have a credit card so she asked me to pay a deposit of RM500 first and then she will refund to me once I get my credit card. In the end after the treatment, she asked me to pay for the full price and so she can help me to order my products. Isit real that they need to order my products? I didnt ask what kind of products...and then I pay for the full price!!! What should I do first? Go to them and ask for refund?

    ReplyDelete
    Replies
    1. Sorry to say that your money is gone... One of their product call bye bye fat so ur money bye bye to u. Dorra slimming do day light robbery. The consultants are the thieves do the dirty job.

      Delete
  25. I am having a sleepless night to feel cheated by Dorra. Stupidly Purchased 20 session for RM5400 without research and went for 2 sesssion to realize they cheat the size measurement. I quickly take a snap pic of card measurement, went back home and measure again on the same ink marked position to realize they added 2 cm on all parts. Going to catch them red handed on my next appointment and request refund, I will bring my own measurement tape to compare. Since they guarantee 5cm loss, I am sure they manipulate every single measurement just to comply their promises.

    ReplyDelete
  26. Great anonymous! i agree with u. U should catch them, if not there are more victim get cheated by them.

    ReplyDelete
  27. Sigh... it seems we girls are so desperate to slim down that we fall prey to all these scams...
    But they really are so believable when they talk and talk and explain sometimes right? I so very stupidly fell for the RM500 membership thing too. The first time they did the booster, the second time (out of 5 treatments) they did the cellulite thing... Am scheduled for the third one... wondering whether to just go and get all the five done, since I paid, or just forget it and not let them have the chance to bug me about it again.
    But seriously girls, save your money.
    I am married to a doctor and and have a dietician for a sister and they both say there is no such thing as "activating your lipase" as Dorra consultants claim.
    Go read Dr Ray Strand's book " Healthy for Life" and change your eating habits for good and see the weight slowly but surely come off and you will be overall much healthier too....
    The problem with us is that we are looking for a quick fix instead of being disciplined and adopting proper and healthy eating habits.

    So think thin and be healthy..Cheers!

    ReplyDelete
  28. i was listening to RIA FM,they have this FOC trial.For fun i went for it.Feeling totally regret.

    i went to the FOC treatment at Woodland Civic Centre.So regret didnt read the remarks first before proceeding.All the same procedure.When doing the treatment not one but four consultant was inside which is not professional at all.They kept on chitchatting and pestering me to take the stupid session.They even ask for the type of card that im using. The supervisor who is doing the treatment for me,can literally ask her staff to take the card frm my own bag.Sherry who took the card when out without finishing th treatmnt.After that she went in again chitchatting in chinese language while holding my card at the bck(i could see reflection frm the mirror)and pass it to her staff.AFter the session then she return me.Are they able to do anything with my bank card number?im using DBS card.I think they should just close down for all the outlet with this kind of service.The consultant name is Josephine and supervisor name is Sherry.

    Please read before you proceed down.Maybe we all can do something regarding this so wont let other people have the same regretfull experience.

    Pls reply if you have the facts regarding the card.

    ReplyDelete
  29. Im 1 of the victim too..when there with rm10 voucher i bought at tesco...just wanna to try for fun...but when i got there...i had to listen to the consultant talk about an hour before being push to sign up for rm5+++ treatment..i refused to pay and demand to try the treatment first..then..she did some treatment to me ..after finished..i went to a room again and.she ask me bout credit card i used...i giv her the terminated card and where rejcted by the machine...n she ask for debir card..i gav her blocked cimb debit card of my husband coz i once forgot the pin number...hahaha....she insist me to pay cash rm500..n thank god..i only brought rm20 cash...after so much uucchh n aahh...i finally giv her rm10 as deposit to book my membership card
    ..hell ya...only then she let me to go home... better to loss rm10 rather than rm500 or rm5.9k..

    ReplyDelete
    Replies
    1. You are very lucky. U should call ur friends to try for free treatment...

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    2. Adha..can u call me..? 0145113808..im a victim too..i wnt to ask u a few questions :'( -ira-

      Delete
  30. Hi, i have the same experience here. Cant remember when was the exact date i signed up for their package, around Mar 2012? I dont want to mention location here, as i ever comment somewhere about Dorra and the consultant ended up ask me if i was the one wrote the comment (Shit**, they caught me).

    My last visit to Dorra was Jul 2012, i didn't finish my session and i really don't feel like going. Not that i want to waste that sum of money or what, but every time i think of Dorra it made me feel stupid, weak, guilt and all. I received their call last week asking me when i want to continue the treatment, so i decided to visit them yesterday (25th Apr). What a relief for me at first that all the consultant in the Dorra branch is now changed. (Previously i signed with Carmen) But my relief was not for long, which i will tell later.

    They took my weight and asked me to change my outfit (like always) before session. When i was in the treatment room with the consultant, 2 other consultants joined in. I didn't feel good about this (not that the look of my buttock is something i proud of and for everyone to see), but i managed to keep my nerve. Then they started to make conversation with me tell me how pretty i am (ya..right), I tried to show them that i was not interested, but they kept on blah blah blah on why i didn't come for so long, what i'm doing, where i stay and all (you get what i mean..).

    During the session, the other consultant can just anyhow open the door without knocking. I was pissed off i even asked them how comes their consultant can just opened the door like that? The pregnant consultant told me that its ok because they didn't see my face.. (what..?!).. After 15 mins or so with their non stop mumbling on their new products, i asked them politely that if it's OK if they explain to me about the product later after the session as i just want to have a relax and peaceful treatment here?. Guess how they answer me "Oh, our customer like to chit chat with us, that's why we chat with you." (Hell, no.. they just don't know how to ask you to shut up). After that session, i was asked to go Room 3 so i did.

    2 consultants joined me in the room 3. The pregnant consultant was "soooo" generous as she willing to upgrade my package with better version of treatment. I was polite enough to tell her no. Before she could tell me on the package price, she asked me if i am credit card or POSB card holder? I asked her why dont we talk straight to the price instead of asking what card i owned? She said some of the bank in SG have so-called promotion with them. (Hm.. OK). She explained that she willing to exchange the treatment session that i still left and combine with the new package that she would like offer me, cost $4400. Again i said No. She said i need to love myself more and need to take care of my body so that i can dress nicely. I said i love myself more than anything. She didnt take No as answer, but continued to explain on how the fat and my buttock will look like in coming years. I was so pissed off that i told her i was regret back then when i signed up the package, i asked her to not wasting time to explain all this nonsense to me. She then asked the other consultant girl to shut the door which was wide open before. She said she is OK if i want to reduce the package session into half and asked me what is my budget. I told her this is not about budget. (Somebody really need to know what is cost and worth means).. Again about 10 mins or so on why i should love myself more, i said i want to go as i have something else to do and i will decide again (NO WAY) when i have done all my current session.

    Finally she let me go. (Fuhhhhh).

    I really hope if you read this and decided to give Dorra a try, save yourself before its too late. I will try to get refund for my remaining session which she did mentioned about $700 left. Also, if your consultant is Carmen, she is even worst that this pregger, pretty in person but totally nightmare.

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    Replies
    1. omg... i had go Dorra lot10 also.... after few treatment not so much different. and keep pushing me pay for installment by UOB card for 5K ++

      Delete
  31. Omg. I feel so depressed knowing how ive just been tricked to take up a package under Dora's Pasir Ris outlet.

    Seems that their hard selling are the same across their outlets. :(

    1) Measure u up. Get to know ur timing of eating, what u eat etc.
    2) Science lesson on lipases.
    3) ask what credit card u have. If u dont have one, they will MAKE one for you! What the-
    4) attempt to try and ask u to downpay $500.
    5) if fail, have more than one consultant in the room to pressure u.
    6) offer u another 'discounted' package.
    5) take ur card and swap so ur committed.
    6) push u to buy their essence drink and dump u with a bag of 'freebies'.

    I should have listened to my gut instincts and forgo that 'voucher' from kiss 92.

    They said no installment interest! There i was thinking the instalment is payable to them. No interest, their head la. I only realised i got myself a hefty debt of abt $900 on my credit card after i signed my card. That not counting in the cash i paid up too. I signed without even knowing what package she was offering me n how much im going to be charged in total. Why so, coz there were 2 consultants in there with me. Ive been talking to one for like hours and then another came in, followed by another one with a cheaper package who eventually got me to say ok as a sign of 'consent'. The last one was apparently their manager. Its like i was spelled.

    How foolish i am to ponder why she said this to me before i left, 'make sure u come ar..' i was thinking, is she kidding me or what? Think, what? i chop money is it. 1K no biggie, shall just give it to dorra just for 'chatting away' my sat noon with me? She told me to apply a proper credit card. For what? So that she can upsell the package, i suppose.

    I came home feeling v miserable. Im not even overweight to begin with. Weighing 55kg with a height of 158cm. N guess what, their ideal weight for me was 41kg! I told her thats crazily skinny for me. She said u want size 'S' mah.. u want 45kg also can.. haiz.

    Im the foolish one to have been bought by them. Now im even wondering if their essence drink is safe for consumption without any implications. Shows how ive totally lost my confidence or in fact trust in them.

    Im not sure if i should run back in tmr and ask for a refund since ive not gone for the sessions yet. Even the box of essence juice is not opened. But im afraid that if that fails, they may just screw up my 10 sessions with them when i eventually turn up.. n i was v surprised as to how 10 times of a 30mins session can be effective.

    Haiz. Just what should i do.. should i just pretend i dont know a thing abt all these reviews and go ahead with the sessions since its paid for? I mean, its better than paying for nothing right? I was stupid enough to have taken up their package in the first place. Paying and doing without makes me somewhat downright pea brained.

    Im not sure what those who have gotten themselves into the same pile of poop as me have done..but I really hope something can be done to prevent more n more pple from being tricked by them.

    Im just so disappointed with especially myself for having myself pinned down by them and my money skinned 'with my consent'.

    Pls be careful ppl and share these cases ard..












    5) tell u its

    ReplyDelete
    Replies
    1. Hi...Have you went for the treatments after that?
      Would like to know about your experience in that and appreciate if you can share with us.

      Delete
  32. Gurls I hd successfully receive my refund after filing to the consumer tribunal.If any u doubt the slimming center is cheating you, evidence is the only way. Since They guarantee 5cm reduction in one session.Insist to read the measurement yourself. Then look at the card carefully be sure to filled every digit without empty decimal, possible rmb some of the digitl. I bet you they will find any corner to add the cm without you realise. They also will give you 101 reason not to let u read the cm urself.

    ReplyDelete
    Replies
    1. Congrats. Im thinking of reporting against them but i realise my receipts have even been wrongly issued/ declared.

      May i know where ure from? N how long did it take for u to receive ur refund under the consumer tribunal?

      Ps: i have yet to go for my first session. I missed mine coz of period. They are really horrid. They wont bother to even call u to reschedule ur appointment when u dont turn up. Why- coz they have already receive ur money so they wont give a damn if u even use up ur sessions.

      Delete
    2. same case here.. feeling want to take back my money, not even want to try it

      Delete
    3. hi may i noe wat issue u used to get the refund? i m planning to do the same but i m not sure how... thanks :'(

      Delete
  33. Hi, I am a victim as well. After I bought the RM10 coupon, they called me several times to attend the session. Finally, I went last week and I had a terrible experience. I have never came across any slimming or beauty centre whom refused to let the customer go if they don't sign up for any package. Obviously I told them that I need to consider 1st as the package costs me RM2900 for 10 x 30 mins treatment and I didn't bring enough cash. But the consultant insisted that I can pay by 0% installments. I didn't bring credit card on that day and she asked me to pay RM500 1st. Again I told her I don't have RM500 and I only have RM100 in my debit card. I swipe my card for RM100 and said I owe her RM2800. After paid the RM100. the consultant keep on calling and sms me day and night like loan shark for the balance amount. I feel like is very annoying. I have decided not to go back to Dorra anymore.

    ReplyDelete
  34. Hi all,

    Please do not be afraid to fight for your right..

    I was initially hesitant but ive managed to bring my case up to small claims tribunal court.. and will be getting a significant portion of my payment for the package, refunded.

    Settlement is impressively fast, provided you come to a consensus with the dorra rep.. n do remember that the registrar is there to help u..

    Whatever it is, be confident that ur stand is right n im sure u'll pull through..

    ReplyDelete
    Replies
    1. please contact me at 98556335. i want to ask u a few questions. thank you! i filed my case too but havent heard from them.

      Delete
  35. what is the evidence need to be shown to the tribunal court?

    ReplyDelete
  36. Sounds really bad . I just received a call from them telling me I have won myself a $300 dorra slimming package voucher and $80 worth of body products . They're supposed to call me back on Monday to set a date n time at White Sands outlet . Brr . Thank god I searched online, I will just tell them I'm not interested anymore .
    I don't even need a slimming treatment, just some lumps around my tummy post pregnancy . It'll teach me not to be lazy and head down the gym nearby !

    ReplyDelete
  37. OMG! I just signed up RM3830 package for 10 treatment yesterday in Dorra Penang :(
    Dorra Penang just open 3 months, in 1st Avenue.

    Dorra is so bad?
    None of you get good result from Dorra treatment?

    I went to Dorra by using promotion from MyFM, its RM68 for 6 treatment.

    I feel no more confidence after read your comments in here.
    What should I do now?


    I shoudl return them One Box of Dorra Essence Drink?

    ReplyDelete
    Replies
    1. Do you manage to get back your money?

      Delete
  38. hi , thank u all for all yr comments definitely a no no for me to go .... they kept calling and arranging appts for me to go ... definitely not going today ... thnk u all ... rather spend my money on my family instead

    ReplyDelete
  39. It was an amazing site, perfect informational articles, the cellulite treatment is reduce make your stomach, thighs and buttocks look so much slimming treatment and your body naturally removes the fatty
    cells that cause the skin to take on that lumpy, dimpled appearance.

    ReplyDelete
  40. I still saw Dorra Malaysia have testimonials which are not bad :
    http://www.mdn.com.my/2013/dorra-slimming-review/ and http://www.lpj.com.my/dorra-slimming-review-malaysia/

    maybe because of different condition and eating habbits of each people that cause different results ?

    ReplyDelete
  41. thanks for all comments. It is value imputs for me.

    ReplyDelete
  42. OMG.I just escaped from them.Thanks girls for your valuble comments.
    Yesterday I was visit there for the consultation with complimentary treatment.
    After one hour discussion I also ended up with the same procedure which forced me to sign up for their 10 times treatments package, then halfway package & finally another.When I refused to sign up then they introduced another promotional package which is provided for the first time customers for 939$.For this package also can apply for a installment plan.Actually I was bit suprised & I was thinking again about this because it was quite reasonable to compared with previous packages.:)
    Since I was getting late to go home at that time(8.00pm) I decided to come back another day.Then they asked me to make a deposit to secure my package as a first time customer and also ask me to stay for another 20 mins to do the free treatment.How ever I my self managed to reject their free treatment at that time & left the place without paying even a 1$. But I supposed to go back there until this morning.After read all these comments I realized that I have escaped from them.Thanks again girls.

    ReplyDelete
  43. I bought Groupon deal with Dorra for RM49.90. Just visited them this week at IOI Puchong. My instinct was telling me to leave my CC at home that day. So i didnt bring my CC. First, when i entered they asked for my CC to verify my ID, i didnt think much so gave them. After that, i was taken to a consultation room. After that, a consultant came, and she started to ask some questions on health. I really take care of my eating habits and exercise regularly, i dont really have weight issue, just that some post natal tummy that is hard to go off. She then asked me to undress to measure me, i really feel uncomfortable, but complied. She then keep pointing to my tummy and thigh and make me feel so low about my body. After that, she asked me to put on my clothes, and she began to explain their package. It started with RM7,500 with GOD knows how many treatments. Then i said i am not interested, just want to for the treatment that is in voucher. And then she said 1 treatment will not give me any result, and explained about RM500 Bye Bye Fat package. She said i can swipe my card. I told her i didnt bring my card. Then she said can use Debit card. I said i want the voucher treatment first. Everytime i decline she will go out and come in with another offer. The consultation was more than 1 hour. Then i was brought to treatment room, where she measured again. And the most annoying part is,she took pictures of my abdomen, without my consent. I dont know why i complied. Then she keep talking about the package. She even brought the boosting serum to my room, and said that the serum (part of RM500) works better than the cream that is offered in voucher. I said nevermind let me try the cream. Then she continued with treatment which didnt even last for 30minutes.During the 30 minutes time, i think she would have left the room about 10 times, and each time she comes back with different package. Until lastly i said i cant do anything withtout asking my hubby. She even said that it is my money why i need to ask my hubby. Finally treatment done, and when i was out, i was taken to another brain wash attempt, this time saying that in that 1 treatment my tummy is flatter. (with pics of my abdomen). At this point, i am really getting tired and i said i need to go. Then she went to her supervisor, and she just shaked her head. I can see the whole drama from mirror. Finally, they gave me the goody bag with th small container cream, asked me to sign something. And i left feeling like i just escaped something really big scam, felt so ashamed to go through something do degrading our self esteem. Lucky i didnt take any other package from them and kept rejecting all their offer. Beware ladies. Only way to loose weight and keep them off is by regular exercise and healty eating habit. Best wishes.

    ReplyDelete
  44. hi Everyone, i get to know about dorra through local radio warna, and the sell representative did call me for appointment to have a trial, but im just glad that i do a research before going down to the branch.after reading through all the above stories
    well lucky me im not going to even try.

    ReplyDelete
  45. Hi everyone!! I just got traped by their tricks yesterday to signed up for 10 sessions treatment @ RM2900.I feel very fool.OMG what I have done!!
    Is there any cases that we can get refund if we cancel the balance of the treatments without tru tribunal?I cannot sleep well after find out about Dorra tru this group.
    and I keep on thinking how to make them refund me back.Should I print out all the bad review I found tru internet about dorra and threat them back?huhuhu
    pls give advice to me.....

    ReplyDelete
    Replies
    1. omg..i just bought the same package frm IOI TODAY and im feeling extremely foolish now..did u manage to get a refund or are u still going for their 'amazing' treatments?

      Delete
  46. Hi everyone. I bought Groupon deal for RM48 and went to Dorra Slimming branch in AEON Tebrau City, Johor last December. I signed up for 20 sessions @ RM5,400 after being pushed for more than 1 hour by the Manager, during the consultation session. During my third visit, i managed to capture the photo of the measurement card, using my phone and discovered that they manipulated the measurement by adding 4cm to 7cm extra on top of my actual body measurement. When I seek the Manager’s feedback the next day, she just told me that ‘the person who did my measurement must have wrongly measured my body and maybe they don’t know how to measure correctly’. How can two different person and certified to do the treatment can possibly measured me wrongly in two separate sessions? 7 cm extra? Isn’t it obvious? They wanted to refund my money for the 3 sessions I had but I rejected the offer and insisted them to return me the full amount. They refused to negotiate and asked me to talk to the legal officer. Without wasting my time, I lodged the complaint to Consumer Tribunal and this afternoon, i received a call from Dorra Slimming on the settlement amount. To all victim, make sure you keep the receipt. The measurement card is also essential evidence for you to bring your case to the Tribunal. Get a photo of it if you have a chance. Good luck!

    ReplyDelete
  47. gosh.. actually tomorrow I have a date with Dorra at Lot 10 KL.. it's free because last week I was received a sms for this free section offer.. asking me fill up the form via online after submit not more than 30min they calling me for appointment.. that is tomorrow my appointment to them.. seems I had read all od the post and comments.. I don't think I will go for my appointment tomorrow.. seriously they're scary!!! Although is free.. but who's know what their tactics later... always bear in mind that nth is free

    ReplyDelete
  48. Hi. I am Chloe. I would like to seek help on Dorra issue...First of all, i agree with you about their sales tactics, however, i have sign up their bye bye fat packages and already went for 11 times, now still left 9 times visit for that. However, since i not often went there for the treatment, main consent is to avoid them from keep hard sales me all the related product after sign up. However when I went for my 9 visits, my consultant keep try to pursuade me to sign up for another package name "utrasonic" (couldn't remember the package name well), as she blame my stomach fat so sturborn. I said i am just a normal office clerk i not afford, and she insist say she give me all discount from RM7k++ to RM5,400. Yet, she ask me to pay RM50 to keep that offer. I try my very hard to reject but failed and pay. on the same day, I called back to the center, and talk to her,i refuse to accept the packages. I rather use the prepayment i made to change to other product. But my consulatnt told me to discuss when next visit. I was reaaly stupid to believe her. During next visit, i try my best to tell her i dont want. But she told me is too late, she already help me open the account for that package and reedemed all her point to me to get the "cheaper" packeage. Oh gosh, i tell i already called in and tell you why you still....huh.. i really wanna cry that moment. I tell her, give to others, but she say cannot, already open and change all points to me. I really don't know how their system work, all i know is i like fooled by her or even her company. Then the moment she wrap me up and waiting for the sauna room, she ask me give her my credit card for her to make payment for the "ultrasonic" package, at least minimum. I told her this credit card is used for bye bye fat, already hit the limit, i dont think it cant swipe anymore. Prior to agreement, i handle her the credit card, and told her, i only afford to pay RM300 for my credit card repayment monthly (Bye bye fat, ~RM170 , monthly), so i only agree to swipe RM1000. But, while i waiting inside the room, i receive my credit card sms alert, show they swipe my card RM1500. I was very angry but i do not comment or make complaint to her on the spot. i still remember she thought i did not know, and just come in tell me firmly that my credit card still can swipe RM1500. Huh! Yesterday, i went for 11th visit, and i determined to burn my RM1550, and act pity not want to pay the balance, as i not even enjoy one of the treatment for second package. I told her i am going back to my hometown next month, yet, with my present income i cant afford any additional expenses.she on the spot saying she cant help me. She say if i not yet pay the RM1500, she would not order the materials for me. Moreover, she say she so unfortunate to meet me as her customer. I feel so sad. I really not want the second packages. Anyone can give me any suggestions? what i can do? she told me to bear the cost on my own or even bear half and she bear half...she yesterday also trying to take money from me, but i not give, i say i have financial difficiulty. I really not want the second packages. Anyone can give me any suggestions? what i can do? can i just ignore the balance of the second package? i really scare to go for nect visit. scare they have new tactic to ask me to pay again.(in the meantime, i already start paying my credit card paymenr for RM1500) .But if not go, my money will just wasted! huh..how??

    ReplyDelete
    Replies
    1. Anyone can give me suggestion on this?

      Delete
    2. Hi Chloe, may you can try to write in to their Customer Service Department so that another officer of Dorra Slimming can offer you the needed assistant. Try to check out their website for the feedback email address:-)

      Goooood Luck Girl!

      Delete
  49. I am the current customer of Dorra the Mines; my consultant was a bit sales oriented at 1st but now not more as I told her clearly that I wanna see kg drop before any further purchase. So she did her best in carried out the Bye-Bye Fat treatment for each and every visits of mine & I managed to lost few kgs after completed a 10 sessions package. I hv thereafter decided to go for another 10 sessions as I hv seen visible results from their treatment.

    I think most importantly is we need to be firm and only sign up for more packages after you see TRUE result with your own eyes@@.

    ReplyDelete
  50. Surprisingly I experianced no 'hardsell' during my 1st visit to Dorra for consultation, lucky me, hehe:-)

    Bought a voucher during their roadshow and thereafter received a phone call for appointment. Everything is fine until I step into their outlet whereby one of their girl told me that my slot was taken up by another customer as I was late about 20min. Blame the bloody traffic jam, I have to wait another 30min! The consultation started with body fat analysis and thereafter explanation about their bye-bye fat treatment. Then I was offered a session of their treatment... Huhu, not too bad, at least I can see a few cm lost after their treatment.

    Now back to the critical issue: Buy or Not to Buy? Since I hv seen some improvement from the 1st trial session, I decided to give it a try and bought a small package of 5 sessions;-) Hopefully, more 'cm loss' to come, esp my tummy area!!

    Enjoy slimming and live life beautiful

    ReplyDelete